Transfer content with Samsung Smart Switch

So, you got a brand new Galaxy phone or tablet and it's awesome. But what's not so awesome is missing all your old photos, videos, and contacts. Well, your worries are over because Samsung Smart Switch lets you seamlessly transfer all your content from your old phone to your new Galaxy phone. Smart Switch will transfer data from most Android or iOS phones using different methods, such as wirelessly, with a USB cable, and even to external storage devices (microSD or USB flash drive).
Transferring contents between Samsung Galaxy S22 Ultra (left) and S21 Ultra (right)
Transferring contents between Samsung Galaxy S22 Ultra (left) and S21 Ultra (right)

Transfer content with Samsung Smart Switch

Note
Smart Switch lets you transfer content from your previous devices to Galaxy phones and tablets only. For example, you cannot transfer content to an iOS device. The supported items may change depending on the connected device.

Wireless transfer from an Android phone or tablet

Wireless transfers are the preferred way to copy your data to a new device. It's fast and lets you keep the phones plugged into their chargers during the transfer.

  1. First, make sure the Smart Switch app is installed on both devices, and plug them into their chargers.
  2. When you're ready, place the phones within 4 inches of each other.
  3. Launch Smart Switch on both devices. Open Settings, search for and select Smart Switch.

    Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
  4. On the old device, tap Send from this phone, and then tap Wireless.
  5. On your new device, tap Receive on this phone, tap Galaxy/Android, and then tap Wireless.
  6. Next, complete the connection by tapping Connect on the old device. Smart Switch will begin scanning the old phone for transferable content.
  7. After the scan, you can choose between Everything; Just accounts, calls, contacts, and messages; or Custom. Select the data you want to move, then tap Next or Transfer.
  8. If you choose to transfer Everything and have Secure folder set up, you will be prompted to unlock your old phone.
  9. To transfer your Samsung and Google accounts to your new phone, unlock your old phone, and then tap Copy.
  10. An estimate of the transfer time will be displayed.
  11. When finished, tap Next, then tap Done on the new device. On the old device, tap Done.
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Import content from iCloud

You have lots of valuable data saved on your old iOS device but transferring it seems like a logistical nightmare. No worries, Smart Switch makes transferring through iCloud a breeze.

  1. On the new Galaxy phone or tablet, open Settings, search for and select Smart Switch.

    Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
  2. Tap Receive on this phone on the Galaxy device, and then tap iPhone/iPad.
  3. Tap Get data from iCloud link at the bottom of the screen.
  4. Enter your Apple ID and password, and then tap then tap Sign in to iCloud.
  5. Tap Allow on the iPhone.
  6. Enter the verification code from the iPhone into your Galaxy device, and then tap Connect on the Galaxy device. Tap Ok on the iPhone.
  7. Select the data you want to transfer, and then tap Next. When the transfer is finished, tap Next, tap Next again, and then tap Done.
Note
iTunes music and videos cannot be transferred from iCloud. Unencrypted iTunes music can be transferred to your phone by simply copying the M4A files from a PC with your iTunes library. You can also transfer your music files directly from a PC.
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Connect devices with a USB cable

Note
If you use Smart Switch via a USB OTG connection, make sure your devices are at least 20% charged to ensure a safe data transfer. The transfer may take a while, depending on the volume of multimedia data. It is recommended to fully charge your devices before beginning the transfer.

Wired transfer is best for people who don't have a lot of data on their old device. This is because wired transfer doesn't allow you to keep your devices connected to a charger during the transfer. If you have a lot of data or years' worth of text messages to transfer, we recommend performing a wireless transfer instead.

  1. Connect the devices with the old phone's USB cable. Many cables may require you to use a USB-OTG adapter. If you have an iPhone with a Lightning to USB-C or an Android with a USB-C to USB-C cable, then you won't need an adapter; it will plug right into your new Galaxy.
  2. Launch Smart Switch on both phones. On the new Galaxy device, open Settings, search for and select Smart Switch.

    Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
  3. On the old device, tap Send from this phone, then tap Cable.
  4. On the new device, tap Receive on this phone, select the type of device you're transferring from (i.e. Galaxy/Android), and then tap Cable
  5. Next, complete the connection by tapping Connect on the old device.
  6. Smart Switch will begin scanning the old phone for transferable content.
  7. After the scan, you can choose between Everything; Just accounts, calls, contacts, and messages; or Custom. Select the data you want to move, then tap Next or Transfer.
  8. If you choose to transfer Everything and have Secure folder set up, you will be prompted to unlock your old phone.
  9. To transfer your Samsung and Google accounts to your new phone, unlock your old phone, and then tap Copy.
  10. An estimate of the transfer time will be displayed. If the transfer will take more than an hour, you may want to use a wireless transfer so both devices can be charged during the transfer.

    Note
    : You can view the other sections in this article to learn about wireless transfers.
  11. When finished, tap Next, then tap Done on the new device. On the old device, tap Done.
Note
A USB-OTG adapter is provided in-box with the Galaxy S10+, S10, S10e, Note10+, Note10+ 5G, and Z Flip. Newer phone models do not come with this adapter.
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Use a microSD card or USB flash drive

Note
Not all phone or tablet models support microSD cards. On these models, there will only be a slot for the SIM card.

If you have a large enough capacity microSD card or USB OTG flash drive, you can use Smart Switch to transfer your data and back up your old device to the external storage. Before you begin, insert the microSD card or USB OTG storage device into the old phone or tablet.

  1. Launch Smart Switch on the old device. On the new Galaxy device, open Settings, search for and select Smart Switch.

    Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
  2. Tap the SD card icon in the upper right corner, and then tap SD card or USB storage under the Back up to section.
  3. After the scan, you can choose between Everything; Just accounts, calls, contacts, and messages; or Custom. Select the data you want to move, then tap Next or Transfer.
  4. If there's not enough space on your external storage, you may need to deselect some items, but you can come back later to transfer anything that won't fit.
  5. Tap Back up. If a pop-up message appears, select the appropriate option.
  6. When the backup completes, tap Next, and then tap Done
  7. Remove the external storage device from your old device.
  8. Now, insert the external storage into the new Galaxy device, and then launch Smart Switch.
  9. Tap the SD card icon, and then tap SD card or USB storage under the Restore from section. 
  10. Select what you want to restore, tap Next, and then tap Restore.
  11. When it's complete, tap Next, and then tap Done. You can repeat this process as many times as needed.
Note
If you connect your device to an external hard drive via an OTG cable, you can use file explorer apps (such as My Files) to copy data from the device to the external hard drive. External hard drives must be formatted as FAT or exFAT to be recognized by Galaxy devices. Some external hard drive devices require an external power supply.
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Smart Switch troubleshooting

If you are having difficulties using Smart Switch to transfer your data, such as an incomplete or failed transfer, you can refer to our Smart Switch troubleshooting guide for assistance.
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